Payment & Fulfilment Policy
All purchases are processed by our partner Book & Stage who acts as our official sales and fulfilment platform.
AlexStoneAuthor.com does not handle or store payment information directly. All transactions are processed through secure, third-party platforms:
- Books & Merchandise: Processed through our official sales partner Book & Stage via SumUp and fulfilled by the author.
- Event Tickets: Managed via Eventbrite. Eventbrite handles ticket issuance, payments, and refunds where applicable.
Order Fulfilment
All physical products purchased through Book & Stage are shipped directly by the independent author or creator responsible for that product. Book & Stage does not pack, store, or dispatch physical items and cannot accept liability for fulfilment issues, shipping damage, or packaging safety.
To enable your order to be dispatched, Book & Stage will share your order details, including your name and shipping address, with the relevant author or creator.
By placing an order through Book & Stage, you are consenting to this data being shared solely for fulfilment purposes in line with their Privacy Policy.